Refund policy

Return & Exchange Policy

Between the dates November 21 through December 25, the return or exchange of a product will be accepted if any defect (damage, etc. which existed from the beginning or which occurred during shipment) is discovered as long as the product is returned to us (at our cost) by January 15th, 2026. Please contact us through email before you ship back the products.

In cases where the product is returned due to any reason attributable to the customer, return of said product will be accepted only if it is unopened and unused, and is returned (at the customer’s expense) by January 15th, 2026. If there is any damage to the knife that is attributable to the customer there will be a restocking fee reserved from the refunded amount.

When a product is returned, the amount which the customer paid to us will be refunded (shipping fees will be deducted in cases where the product is returned for any reason attributable to the customer)

Please ship to the address below: Seisuke Knife 1532 NE Alberta St, Portland, OR 97211